CAREER SUMMARY:
· 1.5 Years Manhattan WMS Implementation Experience
· 19 Years of Extensive/Documented IT Experience
· MCP - Microsoft Certified Professional
· MCTS – Microsoft Certified Technology Specialist
· Network + Certification – CompTIA
· 10+ Years in applications development, testing and quality assurance process development.
· Demonstrated ability to implement new systems
· Multi-Departmental Management/Oversight & Liaison
· Personnel Management/Mentoring/Development
· Project Management/SDLC
· Strategic Planning/Budgeting
· Disaster Recovery
EXPERIENCE:
August 2010- Manhattan Associates, Atlanta, GA
Feb 2012 Senior Consultant
· Supply Chain Software Solutions and Warehouse Management (WMOS, WM iSeries) Software.
· Creation of modification specifications, test scripts, and training documentation for WM iSeries and WM Open Systems, versions 2010 & 2011.
· Project managed and mentored a team of consultants for an upgrade from version 2004 to 2010 for go-live at Northern Tool & Equipment.
· Performed configuration and testing support of WM software for assigned to projects, such as McKesson Pharmaceuticals, Life Technologies, AHP, Teva Pharmaceuticals, Goya Foods, and FEMA.
· Developed WM training documentation for FEMA personnel. Provided on-site support for post go-live projects and assisted with transition to Customer Support Organization.
April 2000- K&G Fashion Superstores, Atlanta, GA
August 2010 Information Technology Manager - Consultant
· Manager of (2) LAN-P/c Technicians, (2) P.O.S. Coordinators, (1) EDI / Merchandise Analyst (1) Telecommunication Analyst, and (4) System (Night & W/e) Operators.
· Responsible for OS Software, service pack, and firmware upgrades.
· Administers and maintains System Change Management Process for all OS and applications for modifications and upgrades.
· Extensive PC /LAN system administration/security & troubleshooting experience. Support/troubleshoot Cisco switches, routers, firewalls and Cisco VOIP Telephony.
· Design, implement, and evaluate the systems that support over 100 end users and 107 stores throughout K&G Fashion Superstores and Men’s Wearhouse.
· Project managed software implementations, modifications & upgrades for applications such as Warehouse Management, P.O.S., Sales Audit, Merchandising, Accounts Payable, General Ledger, Planning, and Loss Prevention. Facilitates communications between the I.T. staffs of the K&G and Men’s Wearhouse management, and all departments within the organization. Acting liaison between NSB (Epicor) Software Systems, DB Technologies and other 3rd party vendors (both Hardware/Software) for installations, upgrades and problems.
· Serves as point of contact for daily Credit Card Settlement transmissions for K&G. Liaison between K&G, First Data Merchant services, Amex and Discover. Installed and manage PCI-DSS issues for host systems. PCI Compliance officer (Encryption) for internal Sales Audit and POS Systems for store chain.
· Maintain system security and user administration of all operating systems and user applications. Manager of I.T. Helpdesk and Operations staff that maintains Veritas Netback, monitoring of HPOV Alerts, and nightly/weekend polling and processing. Knowledge of various systems tools (SNMP, Antivirus, Firewalls, etc.) and experience with performance tuning/capacity planning of servers.
· Responsible for managing & supporting critical infrastructure systems (financial, merchandising, and inventory applications) from a Point-Of-Sale (POS) system to an integrated Retail Enterprise System. Project lead for budgeting, contracting, programming & installation of all Host and In-store (P.O.S., PDT, RF Guns) hardware systems for the entire retail chain and Distribution Center (located in Houston). Responsible for EDI (GXS) and the transmission of incoming and outgoing Purchase Orders and Advanced Shipping notices.
Projects included:
· Upgraded corporate office Hardware/Software for 50 users to Dell GX620’s / Windows XP from Win 2000 & 98 and assisted in Corporate Office renovation and re-cabling (8-9/2007). Installation of Cisco (IP) Phone system -7961 series.
· Implementation of Active Directory and design for the K&G Infrastructure. Establish Group policies and maintain system security.
· Implementation of enterprise software modules for Allocations, Planning, Warehouse Management, Loss Prevention and Sales Audit.
· All Store Installations (approx. 30 new stores) of POS Hardware/Software, Host System setup, and coordination of construction, telecommunications, network, and cable installation/requirements.
· Implementation of enterprise wide VMware software on Store servers systems to operate both Window NT and Window XP for the purpose of utilizing both outdated and new applications on the same hardware platform.
August 1993- BARNEYS NEW YORK, Lyndhurst, NJ
March 2000 Systems Manager – DC Lyndhurst
· Responsible for managing critical Infrastructure systems (financial, merchandising, and inventory applications) from a Point-Of-Sale (POS) system to an integrated Retail Enterprise System.
· Responsible 24/7 for overseeing daily operations, maintenance of Data General AVIION 9500, 5900, 5500 host systems. Installed, upgraded, and supported LAN-P/c’s, HVAC, Generator, Uninterrupted Power Supplies (UPS) for Lyndhurst location (Distribution Center and Corporate Operations offices). Managed daily backup software applications.
· Project leader for contracting, programming & installation of all In-store (P.O.S. & PDT’s) hardware systems for the entire retail chain (25 Stores). Lead POS Coordinator for New Store Installations (15 Stores).
Projects included:
· Upgraded corporate office Hardware/Software for 60 users to Windows 2000 on a Novell network and assisted in Lyndhurst Corporate Office renovation and re-cabling (1999).
· Project lead of all Retail System software changes & upgrades for applications such as Sales Audit, Merchandising, Inventory Control, Accounts Payable, General Ledger. Acting liaison for the Retail Division to STS Software Systems and Fujitsu Systems for all installations, upgrades and problems. Design and maintenance of all reports from a report generating software package.
· Extensive PC /LAN (Novell Netware) system administration/security & troubleshooting experience. Data Center Manager of (5) computer operators, (1) P.O.S. Coordinator.
August 1990- ESCADA (USA) INC., Hasbrouck Heights, NJ
August 1993 Senior Systems Administrator – Technical Support Specialist
· Responsible for daily processing/operations of financial, merchandising, and inventory related information from a Point-Of-Sale (POS) system for an integrated Retail system. Performed Point-Of-Sale installations for (16) Stores.
· Performed system administration of STS Software Systems and Fujitsu Systems. Systems support for Accounting and Merchandising staff. Design and maintenance of Payroll and Merchandising reports from a report generating software package. Supervisor of (1) Systems Administrator Assistant.
TECHNICAL QUALIFICATIONS SUMMARY:
· Software: NSB-Epicor ERP, MS SQL Server Administration, Windows 2000, 2003, and 2008 Server, Windows NT 4.0, Vista, Windows 7, IIS, Oracle 11g, UNIX-AIX 5.X, Sharepoint 2007, Windows 2000/XP Workstation, Microsoft Office 2000, VMware 6 Workstation, Active Directory, NTFS, Terminal Services, MS Exchange 2007, MS Office 2003 Suite, MS Access, MS Visio, Citrix, Symantec Ghost, Monarch, HTML 4, TrackIT, Veritas Netbackup.
· Hardware: IBM RS6000, IBM E-server, IBM P5 & P6 series, IBM X-server 385, HP/Compaq Intel Server, Dell Poweredge 2850, Cisco VOIP, Retail Pro, Data General AVIION 9500,5900,5500, Cisco Routers, EMC RAID 5 Storage, Switch Equipment(2950 series)
· Networking: TCP/IP routing & communications, SNMP, DHCP, WINS, DNS, VPN, RDP, LAN/WAN Security administration & troubleshooting skills. RAID 5, NAS, SAN and clustering technologies.
EDUCATIONAL Manhattan College, Riverdale, NY 1987
BACKGROUND: Bachelor of Science - Computer Information Systems, Minor - Computer Science
Cisco Administration – Advantage Technical Group, Dec 2010, Atlanta, GA
Win 2003 Implementing, Managing and Maintenance- 70-290 & 7-291, CompT.Edu, Altanta, GA
Win 2003 Administration- Active Directory - New Horizons Computer Training, Atlanta, GA
Network+ Certification - New Horizons Computer Learning Center, Atlanta, GA
Microsoft Windows NT 4.0 – Compumaster, March 2001, Atlanta, GA
Microsoft SQL Server – Compumaster, May 2007, Birmingham, AL
HTML 4 – New Horizons Computer Learning Center, Marietta, GA
ITIL V.3 Training – Skill port
MILITARY FIRST LIEUTENANT-UNITED STATES AIR FORCE (1987-1989)
SERVICE: Attended Undergraduate Navigator Training. Base Exercise Evaluation Team (BEET). Air Force R.O.T.C. - Squadron Commander Award (for Northeastern United States).
FAA Private Pilot Certified.
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