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HomeHomeManhattan Assoc...Manhattan Assoc...ILS, SCALEILS, SCALESCALE Client on Win Server 2012 r2SCALE Client on Win Server 2012 r2
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4/22/2016 4:12 AM
 
User is offline SRV
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Joined: 4/20/2016
Posts: 5

Hi guys!

I've just deployed MA Scale client on a server running uder Win Server 2012 r2. Installation process went without any troubles, but whet I try to run it there window appears saying Manhattan SCALE has stopped working. 

Problem signature:

  Problem Event Name: CLR20r3
  Problem Signature 01: ILSStart.exe
  Problem Signature 02: 11.0.1112.0
  Problem Signature 03: 53ab2ee2
  Problem Signature 04: Spring.Core
  Problem Signature 05: 1.1.0.2
  Problem Signature 06: 4759e310
  Problem Signature 07: 35b
  Problem Signature 08: 17
  Problem Signature 09: IOIBMURHYNRXKW0ZXKYRVFN0BOYYUFOW
  OS Version: 6.3.9600.2.0.0.144.8
  Locale ID: 1033
  Additional Information 1: 5e27
  Additional Information 2: 5e27c8f1250c868ddaa74c2e31b3bdb0
  Additional Information 3: 34fb
  Additional Information 4: 34fb3108c2c0f63b1ddd2cc6a47b3b9b
 
I tried to run it in Campatibility modes (all available), tried runt it with elevated permissions, but the problem is still here.
 
Please advise how fix this.
Many thanks in advance
 
 
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4/22/2016 6:07 AM
 
User is offline SRV
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Joined: 4/20/2016
Posts: 5

[UPDATE]

Sorry I didn't mention the version. I'm using SCALE 2014 w/o updates.

 

Each time the application crashes there are two errors appear in the Event Viewer:

Event ID 1026, SOURCE: .NET Runtime:

Application: ILSStart.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Configuration.Configurati sException
Stack:
   at System.Configuration.BaseConfigurationRecord.GetSectionRecursive(System.String, Boolean, Boolean, Boolean, Boolean, System.Object ByRef, System.Object ByRef)
   at System.Configuration.BaseConfigurationRecord.GetSection(System.String)
   at System.Configuration.ConfigurationManager.GetSection(System.String)
   at Spring.Context.Support.ContextRegistry.GetContext()
   at Manh.ILS.General.SpringNetFactory.InitContext()
   at Manh.ILS.General.SpringNetFactory.GetObject[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](System.String, System.Object[])
   at Manh.WMFW.General.ResourceManager.GetIDBResourceProvider(Manh.WMFW.General.ISession, Manh.WMFW.General.ResourceGroups)
   at Manh.WMFW.General.ResourceManager.GetStringResource(Manh.WMFW.General.ISession, System.Globalization.CultureInfo, System.String, Manh.WMFW.General.ResourceGroups, TextResourceSegments, Boolean)
   at Manh.ILS.General.Presentation.PresentationDisplayManager.ShowErrorWindow(System.String, System.String[])
   at Manh.ILS.Desktop.Presentation.App.App_DispatcherUnhandledException(System.Object, System.Windows.Threading.DispatcherUnhandledExceptionEventArgs)
   at System.Windows.Threading.Dispatcher.CatchException(System.Exception)
   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
   at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Application.RunInternal(System.Windows.Window)
   at System.Windows.Application.Run()
   at Manh.ILS.Desktop.Presentation.App.Main()
 

 

Event ID 1000, SOURCE: Application Error:

Faulting application name: ILSStart.exe, version: 11.0.1112.0, time stamp: 0x53ab2ee2
Faulting module name: KERNELBASE.dll, version: 6.3.9600.18202, time stamp: 0x569e7eb1
Exception code: 0xe0434352
Fault offset: 0x0000000000008a5c
Faulting process id: 0x6c0
Faulting application start time: 0x01d19c96add8e59c
Faulting application path: C:\Program Files\Manhattan Associates\ILS\2014\ILSStart.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: ef29a445-0889-11e6-80c3-000d3ab19281
Faulting package full name: 
Faulting package-relative application ID:
 
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4/22/2016 7:42 AM
 
User is offline SRV
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Joined: 4/20/2016
Posts: 5

[UPDATE 2]

I've installed the Update 20150428, then reinstalled the client  Application and this has fixed this problem. :)
 
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