Sounds like you're in a bit of a pickle.
Makes it hard to diagnose when I can't log in and have a browse around.
Have you reached out to Manhattan for support? That might be the last option in this case.
Yeah I understand - it's very hard to figure out what's wrong if you can't see what's happening. We have contacted our CSO rep, and they're working on it, but so far they haven't solved it.
Suggestions? Feedback?