We're in the process of validating our LM performance numbers, and one of the issues that was highlighted was that the printer location where a picker gets their carton labels isn't coming through as the start of their activity. This is most noticeable in areas where we have only 1 aisle. For example, our Area 19 has only 1 aisle, but it has 60 bays. So if a picker finishes a task at bay 60, and their next task's first pick is at bay 30, they're only getting travel time from bay 60 back to bay 30. They need to get travel time from bay 60 back to bay 1 (where the printer is), and then back to bay 30.
I found in the LM Monitor Defaults screen, it lets me put in the assumed starting point of an activity, which would be the printer location for the given area. However, this only applies to the monitoring messages. How can I force the printer location to come through on the messaging?
Say a user finished a task at location 1901-60A01, and their next task started at 1901-30A01. I'd want the messaging in the workinfo_q_dtl_010 to come through like this:
Seq Nbr 1: 1901-60A01 (user's previous location)
Seq Nbr 2: PRTR-AR019 (printer for area 19)
Seq Nbr 3: 1901-30A01 (first pick on the current task)
Is there some config available in base wms that lets me do that? Or would I have to write another script?
Thanks for any insight.